F.A.Q
Frequently Asked Questions
To place an order, simply browse our catalog, add the desired items to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.
We accept a variety of payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and bank transfers.
Shipping costs vary based on your location and the weight of your order. You can view the shipping costs at checkout before finalizing your order.
Yes, we ship worldwide. Please note that international shipping times and costs may vary depending on the destination.
Delivery times depend on your location and the shipping method chosen. Typically, orders within the same country take 3-7 business days, while international orders can take 10-21 business days.
Yes, once your order has been shipped, you will receive a tracking number via email, which you can use to monitor the status of your delivery.
We refund within 30 days of purchase if received a damaged items. All the sales are final.
Please contact our customer service team to initiate a refund.
We follow the Goldmine Standard for grading vinyl records. You can find more detailed information about our grading system on our website.
If you receive a damaged or incorrect item, please contact our customer service team immediately. We will provide instructions for returning the item and arrange for a replacement or refund.
Yes, we offer gift cards in various denominations. They can be purchased on our website and are perfect for any vinyl enthusiast.
You can reach our customer service team via email at info@voyagedistribution.net
Yes, we offer pre-orders for select upcoming releases. Check our "Pre-Orders" section for the latest additions and reserve your copy before it sells out.
Yes, we do purchase used vinyl records in good condition. Please contact us with a list of the records you wish to sell, and we will provide further instructions.
We occasionally offer discounts and promotions. Sign up for our newsletter to stay updated on the latest deals and special offers.
Yes, our website uses SSL encryption to ensure that your personal and payment information is secure. We are committed to protecting your privacy.
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If you have any other questions, feel free to contact us. We're here to help!